"They showed up when they said they would, they worked very hard and were able to restore our water a lot faster than expected."
I backed a trailer into the garden hose valve in the front of my house... Unfortunately, it is not only for the garden hose, but is also the water main for my entire house. 😭 A call to Noble and they had a plumber here within the hour. He was very polite and seemed knowledgeable. Started by digging the pipe I bumped out of the dirt and found a plastic fitting that snapped. Fixed that within minutes. Turned the water back on and nothing. Zero water to anywhere in the house. So, he continued to dig, but was going to have to break the stucco out on the front of the house to follow the pipe. Instead of that, he moved to the interior of that wall and had to break through the sheet rock in my garage and jackhammer concrete from the slab foundation to find where the copper pipe had bent/collapsed. Fast forward a few hours of demo and my family of 7 had water back. Noble had the best price for the "emergency/holiday/weekend fee" out of the 7 places I called. (it was later in the afternoon on a holiday weekend, of course) They showed up when they said they would, they worked very hard and were able to restore our water a lot faster than expected. They also did not try to do more than necessary. (All of the jackhammering broke loose the dirt/debris that formed a clog where I had broken the plastic fitting just underground.) So, once the plastic pipe was repaired and the wall/concrete was opened up, we realized the water was flowing fine. Rather than try and convince me to continue on and replace the dented copper pipe that was now working as it should, he recommended I just leave it as is for a bit. Don't concrete back or close up the hole, just in case, but watch it for a week or two. If there are no problems/leaks, then concrete/sheetrock it back, no problem. He felt bad that he was charging us for digging it all out for no reason, but that is what caused the blockage to break apart. He easily could have said "oh yeah, that dent there is not okay, it must be replaced". I would not have known any better or different and they would have made a ton more $ off me that day. But, because he was honest he now has a customer for life and I hope my referrals and continued business with Noble will more than make up for it!